OPERATIONS MANAGER FOR TOUR & TRAVEL

KEY RESPONSIBILITIES

1. Develop and manage the Landtour product portfolio in Bali (full-day tours, multi-day packages, private tours)
2. Build and expand the local partner network: restaurants, transportation, local guides, and attractions
3. Plan and execute regional expansion strategy, including integration with the Komodo route and surrounding areas
4. Oversee operational quality: review processes, handle complaints, and maintain service standards
5. Collaborate with the Marketing & Sales team to bring products to the Vietnam and China outbound markets
6. Manage the operations budget and submit regular performance reports to the Board of Directors

CANDIDATE REQUIREMENTS

• Minimum 3–5 years of experience in tour operations or travel management in Bali or Indonesia
• An established network of local vendors and suppliers in Bali is a strong advantage
• Proficient in English; knowledge of Vietnamese or Mandarin is a plus
• Strong leadership, organizational, and problem-solving skills
• Understanding of the preferences and travel behavior of Vietnamese and Chinese tourists
• Flexible availability by season and willingness to travel within the region

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Mission

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better. 

Category

Opening Hours Head Office

  • Monday - Saturday09:00 - 17:00

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